Frequently Asked Questions
Q: How many people can attend a webcast with one login?
A: One login will accommodate one computer. That can mean one person in front of an office computer or a group of people watching on one computer.
Q: I don't see a topic I'm interested in for a webcast or training session. How do I find out if it is available?
A: Other topics are offered that are not listed specifically on our site. To find out if your topic is available, contact us by email or phone (765-650-4462).
Q: How do I sign up for email notifications on webcast schedules and special offers?
A: You can sign up for our email list here.
Q: What do you charge for a training session?
A: Training sessions are priced depending on the number of sessions and people involved. Contact us for more information on these services.
Q: What if I have a problem with a registration or download?
A: Contact us by email or phone (765-650-4462) with your information and the details of the problem and we will fix it.
Q: How do I know my payment is secure?
A: For electronic payments, our system of choice is PayPal. You can be assured that all payments are secure based on the PayPal system.
Q: Do I have to have a PayPal account for payment?
A: A PayPal account is not required for payment, but that is one of the payment options available. Major credit cards are also accepted directly for payment through our PayPal link with no additional cost to you.
Q: What do you do with your contact list?
A: We use our contact list to notify you of upcoming events and special offers. We will not sell or rent this information to anyone, and we will not share your information with any third party outside of our organization. If you would like to be removed from our list, please email us with the request.
Q: How can I be removed from your list?
A: If you would like to be removed from our list, please email us with the request.
Q: What is the quickest way to contact you?
A: The best methods for contacting us are by email or phone (765-650-4462).